Order in Natural Language
Understands everyday requests and recommends menu items based on customer intent.
Crispy Order is a next-generation conversational AI ordering assistant built for KFC Vietnam. It helps customers complete orders in natural language right inside their chat experience, without switching apps.
Understands everyday requests and recommends menu items based on customer intent.
Detects and applies discount codes directly inside the chat ordering flow.
Checks membership tier and keeps loyalty points in sync without friction.
Routes complex cases to a human operator when the conversation needs help.
Open Zalo on your phone and scan the QR code below to chat directly with the AI assistant.

"Give me a fried chicken combo for two""Check my membership points""Apply discount code CRISPY2026"